Sbi Mutual Fund Customer Cervice

A new Sbi Mutual Fund Customer Cervice role is open at Regus Mellenium, Ghansoli, Mumbai. There are 7 open positions. Salary is up to ₹25,000/month.

Employer’s description

Hiring Customer Service Executives For Sbi Mutual Fund Inbound Process. Handle Customer Queries And Support Services. Graduates With 6 Months Bpo Experience Preferred; Freshers Can Also Apply. Good Communication Required. Shift: 9:30 Am6:30 Pm, Sunday Off. Salary: 17K In-Hand / 25K. Languages : Marathi, Hindi, English

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A calm under pressure, customer-first attitude

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 7
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Regus Mellenium reviews applications regularly.