Telecaller

Reliable Business Support Service has an opening for a Telecaller based in Panvel, Mumbai. There are 20 open positions. Salary is up to ₹15,000/month.

Note from the employer

Greet And Assist Guests With Check-Ins, Reservations, And Inquiries. Provide Information About Services And Amenities While Maintaining A Professional Demeanor. Address Complaints And Ensure A Pleasant Guest Experience. Type : Sales

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Skills: Sales
• Basic English
• Freshers can apply
• Type: Sales
• A calm under pressure, patient attitude

Roles and responsibilities

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Job details

• Location: Panvel, Mumbai, Maharashtra
• Work mode: Work from office
• Vacancies: 20
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Reliable Business Support Service. It takes less than a minute.