Customer Care Executive

A new Customer Care Executive role is open at Reliable First Adcon Private Limited, Hebbal, Bengaluru. There are 20 open positions. Salary is up to ₹26,000/month.

Note from the employer

Inbound Voice Processkey Responsibilities And Accountability* Engaging In Active Listening With Customers, Confirming, Or Clarifying Information And Diffusing Angry Customers, As Needed. English With Any Other Region Language Hindi, Malyalam, Kannada, Tamil, Telgu. Type : Inbound, Domestic | Languages : Tamil, Telugu, Malayalam, Hindi, English

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Tamil, Telugu, Malayalam, Hindi, English
• Someone polite and customer-first

Salary and benefits

The salary for this role is ₹16,000 – ₹26,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Hebbal, Bengaluru, Karnataka
• Openings: 20
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Reliable First Adcon Private Limited today.