Work From Home - Customer Care Executive

Reliable First Adcon Private Limited wants to bring on a Work From Home - Customer Care Executive for its remote team. The pay goes up to ₹28,000/month. There are 30 open positions.

Employer’s description

Customer Support Executive, Work Mode: Work From Home, Location: Pan India (Except J&K, West Bengal) Ctc: 3.64 To 4 Lpa, Language English And Hindi Both Should Be Fluent, Experience: Minimum 6 Months Bpo (Customer Care) International Experience, Mandatory:* Own Laptop/Desktop* Stable Internet Connection, Rotational Shift. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Hindi, English

Key responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Compensation

Compensation: ₹25,000 – ₹28,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and International
• Good English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Hindi, English
• A customer-first, patient attitude

Quick facts

• Job location: remote
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Work mode: Fully remote
• Vacancies: 30
• Timings: Rotational
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Reliable First Adcon Private Limited.