Tele Caller

Reliable Paper Mart has an opening for a Tele Caller based in Marine Lines East, Mumbai. The team is filling 4 vacancies. You can earn up to ₹16,000/month.

Employer’s description

Answering Phones And Explaining The Product And Services Offered By The Company. Contacting Existing Customers As Well As Prospective Customers Using Scripts.Obtaining Customer Information And Other Relevant Data.Asking Questions To The Customer And Understanding Their Specifications. Resolving Queries And Issues Related To The Products. Follow Ups. More Than 2 Years Experience Compulsory.

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Active listening, CRM tools, Verbal communication
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.

Roles and responsibilities

As a Tele Caller, your work will include:

• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹14,000 – ₹16,000 per month.

Position details

• Job location: Marine Lines East, Mumbai, Maharashtra
• Job type: Full time
• Openings: 4
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday
• Interview timings: 2.00 PM - 5:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Reliable Paper Mart reviews applications regularly.