Senior Telecaller

Reliable Spaces Pvt. Ltd. has an opening for a Senior Telecaller based in Ghansoli, Mumbai. There are 12 open positions. Salary is up to ₹21,000/month.

Note from the employer

Sales Insurance Hdfc Life Policy. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹20,000 – ₹21,000 per month.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Complaint handling, Hindi and English, Active listening, Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Work mode: Office-based
• Vacancies: 12
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Reliable Spaces Pvt. Ltd..