Team Leader

Reliable Spaces Pvt Ltd wants to bring on a Team Leader for its Kanjur Marg West, Mumbai team. The team is filling 4 vacancies. You can earn up to ₹25,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

What we are looking for

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Hindi and English, CRM tools, Typing speed, Active listening
• Basic English
• More Than 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹21,000 – ₹25,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.

Position details

• Job location: Kanjur Marg West, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4
• Work type: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Reliable Spaces Pvt Ltd reviews applications regularly.