Telecaller

Reliable Trademark Consultant has an opening for a Telecaller based in Borivali West, Mumbai. The pay goes up to ₹20,000/month. There are 30 open positions.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Sales | Languages : Bengali, Malayalam, Gujarati, Tamil, Telugu, Kannada, Marathi, Hindi, English

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Bengali, Malayalam, Gujarati, Tamil, Telugu, Kannada, Marathi, Hindi, English

Your responsibilities

In this role, you will:

• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Borivali West, Mumbai, Maharashtra
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Openings: 30
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Reliable Trademark Consultant. It takes less than a minute.