Telecaller

A new Telecaller role is open at Rent Mart, Vashi, Mumbai. The team is filling 2 vacancies. No experience? You can still apply. Salary is up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, CRM tools, Active listening and Typing speed
• Basic English
• Freshers can apply

Pay and perks

You will be paid ₹10,000 – ₹20,000 per month.

Quick facts

• Job location: Vashi, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Rent Mart.