Customer Care Associate

Reqs Technology has an opening for a Customer Care Associate based in Hebbal, Bengaluru. There are 6 open positions. Great for first-time job seekers. The pay goes up to ₹23,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound | Languages : Hindi, English

Salary and benefits

The salary for this role is ₹18,000 – ₹23,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi and Outbound
• Female Only
• Good English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Hebbal, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 6
• Shift: 5:30 PM TO 2:30 PM| Monday to Sunday
• Job type: Full time
• Work mode: Work from office

Ready to start? Upload your resume and apply to Reqs Technology today.