International Voice Process Agent

Join Reshma Amit Naik (Aar Consultancy) as an International Voice Process Agent in Thane West, Mumbai. Salary is up to ₹40,000/month. 30 candidates will be hired for this role.

Employer’s description

First Party Collections With A Renowned Bank In Usa. International Voice Process Exp Needed.Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organisational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : English

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹22,000 – ₹40,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A patient, calm under pressure attitude

Job details

• Location: Thane West, Mumbai, Maharashtra
• Interview: Over the call
• Vacancies: 30
• Work mode: On-site
• Working hours: 6:00 PM To 3:00 AM | Rotational week offs (twice in a week)
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Reshma Amit Naik (Aar Consultancy) reviews applications regularly.