Operation Manager

Revmax Telecom Infrastructres Pvt Ltd is looking for an Operation Manager to join its team in All Mumbai, Mumbai. You can earn up to ₹60,000/month.

In the employer’s words

Operation Manager. Preferably Ex-Army /Ex-Defense Person Who Will Drive Operational Excellence.Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Skills and qualifications

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of Verbal communication, Typing speed, Hindi and English and Active listening
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Pay and perks

Salary: ₹50,000 – ₹60,000 per month, based on skills and experience.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: All Mumbai, Mumbai, Maharashtra
• Openings: 1
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Revmax Telecom Infrastructres Pvt Ltd.