Field Collection Officer

Looking for a Field Collection Officer role in Thane, Mumbai? REZOLUTION Secure Debt is hiring now. The team is filling 10 vacancies. You can earn up to ₹22,000/month.

In the employer’s words

Strong Communication And Negotiation Skills. Ability To Handle Field Pressure And Challenging Customer Interactions. Target-Driven With A High-Performance Mindset. Proven Experience In Collections / Tele-Sales / Service Roles Preferred. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Your responsibilities

As a Field Collection Officer, your work will include:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi and Marathi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A patient, calm under pressure attitude

Pay and perks

Compensation: ₹16,500 – ₹22,000 per month.

Job details

• Location: Thane, Mumbai, Maharashtra
• Openings: 10
• Work type: Office-based
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — REZOLUTION Secure Debt reviews applications regularly.