Telecollection Executive

Looking for a Telecollection Executive role in Parel, Mumbai? Rezolution Secure Debt is hiring now. The pay goes up to ₹20,000/month. No experience? You can still apply. The team is filling 10 vacancies.

Employer’s description

Customers Ko Calls Karke Pending Payments Aur Overdue Accounts Ke Baare Mein Inform Karnaemi, Loan, Credit Card Aur Other Dues Ka Follow-Up Lenacustomers Se Payment Commitment Lena Aur Records Maintain Karnadaily Collection Targets Achieve Karnacustomer Queries Professionally Handle Karnacollection Data Aur Call Reports System Mein Update Karn. Languages : Marathi, Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

What the job involves

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Parel, Mumbai, Maharashtra
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work type: Work from office

Apply today and take the next step in your career with Rezolution Secure Debt.