Telecaller(Freshers Welcome)

Riddhi Siddhi charitable trust is looking for a Telecaller(Freshers Welcome) to join its team in Mira Road, Mumbai. 20 candidates will be hired for this role. You can earn up to ₹6,000/month.

Note from the employer

Join A Reputed Ngo As A Communication Executive. Your Role Involves Communicating With Existing And Potential Donors Regarding The Organization'S Social Initiatives. This Is Not A Bpo, Call Center, Or Telesales Process. No Call Targets. No Sales Targets. Complete Training Will Be Provided .Part Time Full Time Both Avaliable (40% Chat Process Also.). Type : Outbound, Domestic | Languages : Hindi, English

Eligibility

• Freshers are welcome to apply
• Below 10th or equivalent
• Good knowledge of Domestic, English, Hindi and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, English
• A customer-first, polite attitude

What you will do

As a Telecaller(Freshers Welcome), your work will include:

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹4,000 – ₹6,000 per month.

Position details

• Location: Mira Road, Mumbai, Maharashtra
• Shift: 3 hours a day | Monday to Saturday | day shift
• Job type: Part time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — Riddhi Siddhi charitable trust reviews applications regularly.