Telecaller (Freshers Welcome)

Riddhi Siddhi charitable trust is hiring a Telecaller (Freshers Welcome) in Mira Road, Mumbai. The team is filling 30 vacancies. No experience? You can still apply. Salary is up to ₹6,000/month.

Note from the employer

Ngo-Based Communication Role Involving Interaction With Potential Donors And Supporters, Explaining Charitable Activities And Fundraising Initiatives. Not A Bpo Or Call Center Job. No Sales Target. Freshers Are Welcome. Training Provided. Immediate Joiners Preferred. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Salary

The salary for this role is ₹5,000 – ₹6,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Below 10th
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• You are patient and calm under pressure

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Mira Road, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Part time
• Shift: 3 hours a day | Monday to Saturday | day shift
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Riddhi Siddhi charitable trust reviews applications regularly.