Voice Process Executive (Freshers W...

Riddhi Siddhi Charitable Trust is hiring a Voice Process Executive (Freshers W... in Mira Road, Mumbai. You can earn up to ₹6,000/month. 20 candidates will be hired for this role. No experience? You can still apply.

Note from the employer

Join A Reputed Ngo As A Communication Executive. Your Role Involves Communicating With Existing And Potential Donors Regarding The Organization'S Social Initiatives. This Is Not A Bpo, Call Center, Or Telesales Process. No Call Targets. No Sales Targets. Complete Training Will Be Provided .Part Time Full Time Both Avaliable. Type : Outbound, Inbound, Domestic | Languages : Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Below 10th or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English
• Someone polite and patient

Roles and responsibilities

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.

Pay and perks

You will be paid ₹6,000 per month.

Position details

• Work location: Mira Road, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 3 hours a day | Monday to Saturday | day shift
• Job type: Part time

Click Apply to send your profile to Riddhi Siddhi Charitable Trust. It takes less than a minute.