Voice Process Executive (Freshers W...

Riddhi Siddhi charitable trust is hiring a Voice Process Executive (Freshers W... in Mira Road, Mumbai. There are 30 open positions. No experience? You can still apply. The pay goes up to ₹6,000/month.

In the employer’s words

Ngo-Based Communication Role Involving Interaction With Potential Donors And Supporters, Explaining Charitable Activities And Fundraising Initiatives. Not A Bpo Or Call Center Job. No Sales Target. Freshers Are Welcome. Training Provided. Immediate Joiners Preferred. Type : Inbound, Domestic, Outbound | Languages : Hindi, English

Pay and perks

The salary for this role is ₹5,000 – ₹6,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: Below 10th
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Hindi, English
• You are calm under pressure and patient

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Quick facts

• Job location: Mira Road, Mumbai, Maharashtra
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Timings: 4.5 hours a day | Monday to Saturday | day shift
• Job type: Part time
• Work mode: Work from office
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Riddhi Siddhi charitable trust.