Voice Process Executive (Freshers W...

Riddhi Siddhi charitable trust is looking for a Voice Process Executive (Freshers W... to join its team in Mira Road, Mumbai. The team is filling 20 vacancies. You can earn up to ₹6,000/month. Great for first-time job seekers.

In the employer’s words

Join A Reputed Ngo As A Communication Executive. Your Role Involves Communicating With Existing And Potential Donors Regarding The Organization'S Social Initiatives. This Is Not A Bpo, Call Center, Or Telesales Process. No Call Targets. No Sales Targets. Complete Training Will Be Provided .Part Time Full Time Both Avaliable. Type : Domestic, Inbound, Outbound | Languages : Hindi, English

Salary and benefits

Salary: ₹4,000 – ₹6,000 per month, based on skills and experience.

What the job involves

As a Voice Process Executive (Freshers W..., your work will include:

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.

Skills and qualifications

• No prior experience needed — freshers can apply
• Below 10th or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Hindi, English
• A patient, customer-first attitude

Quick facts

• Work location: Mira Road, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Part time
• Working hours: 5 hours a day | Monday to Saturday | day shift
• Work mode: On-site
• Openings: 20

Click Apply to send your profile to Riddhi Siddhi charitable trust. It takes less than a minute.