Voice Process Associate

Right Source HR wants to bring on a Voice Process Associate for its Andheri East, Mumbai team. The pay goes up to ₹26,000/month. 25 candidates will be hired for this role.

Employer’s description

Customer Service Executive. Type : Outbound, International, Inbound | Languages : English

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, International, Inbound
• Languages: English
• You are polite and customer-first

What you get

Salary: ₹20,000 – ₹26,000 per month, based on skills and experience.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Andheri East, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 25
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Right Source HR.