Senior Tele Caller

A new Senior Tele Caller role is open at Right Way Finance, Khar East, Mumbai. There are 2 open positions. The pay goes up to ₹20,000/month.

Note from the employer

Generate Personal Loan Leads And Closed That Leads. 1 - 2 Years Experience Compulsory. | Type : Sales

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Skills: Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Someone polite and calm under pressure

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Roles and responsibilities

As a Senior Tele Caller, your work will include:

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Job details

• Location: Khar East, Mumbai, Maharashtra
• Shift: 10:30 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Right Way Finance.