Telecaller & Web Research Executive

Rincon India Solutions Private Limited is hiring a Telecaller & Web Research Executive in Mahim West, Mumbai. You can earn up to ₹20,000/month.

In the employer’s words

We Are Seeking A Telecaller & Web Research Executive To Join Our Team. The Role Involves Direct Calling To Potential Clients And Data Sourcing Through Online Platforms. 1 - 2 Years Experience Compulsory.

What you will do

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Verbal communication, CRM tools and Hindi and English
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone patient and polite

Quick facts

• Job location: Mahim West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Work type: Work from office

Apply today and take the next step in your career with Rincon India Solutions Private Limited.