Telecollection Executive

Join Rising Era as a Telecollection Executive in Airoli, Mumbai. The pay goes up to ₹25,000/month. There are 10 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with Verbal communication, Typing speed, Active listening, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Work type: Office-based
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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