Altice Ib

A new Altice Ib role is open at Ritik Anand (Ace Hiring Solutions), Airoli, Mumbai. The pay goes up to ₹22,150/month.

In the employer’s words

Altice Ib 20100 Ctc350 Esic Deduction 1600 Transport Deduction 18150 Inhand + 4000 Night Shift Allowance 22150 Total Inhand Salary + Eclerx Performance Incentive Up To 7000/- Month *(Note Depends On Monthly Performance)*+ Client Incentives Quarterlyhome Pickup And Home Drop Medical Insurance Upto 3 Lakhs Shift Time : First Login 4:30 Pm Last Login. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Salary

You will be paid ₹18,150 – ₹22,150 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Inbound and International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• Someone calm under pressure and customer-first

Key responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ritik Anand (Ace Hiring Solutions) today.