Outbound Sales Executive

Ritik Anand (Ace Hiring Solutions) has an opening for an Outbound Sales Executive based in Thane West, Mumbai. There are 25 open positions. Salary is up to ₹22,000/month.

Employer’s description

@All Kotak 811 Outbound Sales Hiring Alert Process:Kotak 811 Outbound Salesexperience: Now Onwards, Candidates With Any Bpo Experience Will Be Considered For Kotak 811. For Experienced Candidates, A Minimum Of 6 Months Of Experience Is Required.Salary: Experienced: 20,800 In-Hand (No Ctc) With Pf: 18,000 In-Hand | 22,000. 1 - 2 Years Experience Compulsory.

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary and benefits

You will be paid ₹15,000 – ₹22,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of CRM tools, Verbal communication, Complaint handling and Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

Job details

• Location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 25

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