Sbi Inbound

A new Sbi Inbound role is open at Ritik Anand (Ace Hiring Solutions), Malad, Mumbai. You can earn up to ₹21,000/month. Freshers can apply.

In the employer’s words

Process: Sbi Inbound Required Count : 25Process Details : *Inbound Process:( Voice , Email Chat ) * Graduate Fresher Salary -18, 200 Ctc And 14.7K In-Hand *Graduate With 6 Months Experience (Veti 5 Quality)Ctc : 25 Ctc* 20K In-Hand Shift Timing: 24/7Rotational Shift For Boys And Girls For Day Rotational Shift. Type : Inbound | Languages : English

Candidate profile

• Open to freshers
• Minimum qualification: Graduate
• Skills: English, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• Someone patient and polite

Pay and perks

Compensation: ₹14,700 – ₹21,000 per month.

Key responsibilities

As a Sbi Inbound, your work will include:

• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.

Job at a glance

• Location: Malad, Mumbai, Maharashtra
• Work type: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ritik Anand (Ace Hiring Solutions) reviews applications regularly.