Telecaller Cum Office Assistant

Rk And Co is looking for a Telecaller Cum Office Assistant to join its team in Thane West, Mumbai. The team is filling 2 vacancies. You can earn up to ₹20,000/month.

In the employer’s words

Manages Front-Desk Operations, Handles Inbound/Outbound Calls To Generate Leads Or Support Customers, And Performs Administrative Tasks Like Data Entry, Filing, And Inventory Tracking. Languages : Marathi, Hindi, English

Compensation

You will be paid ₹10,000 – ₹20,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English

What the job involves

• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Thane West, Mumbai, Maharashtra
• Interview timings: Before 11:00 AM after 5:00 PM | Monday to Sunday
• Vacancies: 2
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

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