Customer Care Executive

Start your next role as a Customer Care Executive with Rk consultancy in Sector 18 - Gurgaon, Delhi. The pay goes up to ₹22,500/month. The team is filling 21 vacancies.

Employer’s description

You Have To Responsible To Call The Customer Regarding The Lead Generation ,Day Shift Job , Job Location -- Udyog Vihar , Gurgaon . Fresher & Experience In Calling Both Can Apply . Type : Inbound, Outbound, Sales, Domestic

Salary

Compensation: ₹16,000 – ₹22,500 per month.

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic

Quick facts

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 21
• Employment type: Full time
• Work type: Office-based

Ready to start? Upload your resume and apply to Rk consultancy today.