Customer Care Executive

Rk Consultancy wants to bring on a Customer Care Executive for its DLF Phase 4 - Gurgaon, Delhi team. The team is filling 21 vacancies. The pay goes up to ₹20,000/month.

Note from the employer

You Have To Handle The Call Of Customer & Have To Solve Their Queries . Call Center Experience Candidates Is Required. Day Shift Job .Job Location -- Udyog Vihar Phase 4 Gurgaon .Salary-- 16000 To 22500 + Huge Incentive .If Intrested Pls Contact To Hr Shilpi On This Number -- 9837099201 . 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound, Domestic

Day-to-day work

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

What you get

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound, Domestic
• A customer-first, polite attitude

Quick facts

• Job location: DLF Phase 4 - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 21
• Job type: Full time
• Work mode: Office-based

Ready to start? Upload your resume and apply to Rk Consultancy today.