Customer Care Executive

Rk consultancy wants to bring on a Customer Care Executive for its Sector 18 - Gurgaon, Delhi team. Salary is up to ₹25,000/month. No experience? You can still apply. 25 candidates will be hired for this role.

Note from the employer

You Have To Responsible To Call The Customer Regarding The Lead Generation ,Day Shift Job , Job Location -- Udyog Vihar , Phase-4 ,Gurgaon . Fresher & Experience In Calling Both Can Apply . Type : Inbound, Outbound, Domestic, Sales | Marketing | Languages : Hindi, English

Compensation

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Eligibility

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Marketing, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Marketing
• Languages: Hindi, English
• Someone patient and calm under pressure

Job details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 25

If this job suits you, apply now — shortlisted candidates will be contacted by Rk consultancy.