Customer Care Executive

Rk Consultancy is hiring a Customer Care Executive in Sector 18 - Gurgaon, Delhi. There are 21 open positions. The pay goes up to ₹25,000/month.

Note from the employer

You Have To Handle The Call Of Customer & Have To Solve Their Queries . Fesher & Experience Candidates Is Required. Day Shift Job .Job Location -- Udyog Vihar -Phase 4 Gurgaon. Type : Inbound, Domestic, Sales, Outbound

Roles and responsibilities

As a Customer Care Executive, your work will include:

• You will meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Who can apply

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: Domestic, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Sales, Outbound
• Someone customer-first and polite

Salary

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Work type: Work from office
• Employment type: Full time
• Openings: 21
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Rk Consultancy today.