Customer Care Executive

A new Customer Care Executive role is open at Rk Consultancy, DLF Phase 4 - Gurgaon, Delhi. No experience? You can still apply. The team is filling 21 vacancies. You can earn up to ₹22,500/month.

In the employer’s words

You Have To Handle The Call Of Customer & Have To Solve Their Queries . Fesher & Experience Candidates Is Required. Day Shift Job .Job Location -- Udyog Vihar -Phase 4 Gurgaon. Type : Sales, Inbound, Outbound, Domestic

Pay and perks

The salary for this role is ₹16,000 – ₹22,500 per month.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Inbound, Outbound, Domestic
• Someone calm under pressure and customer-first

Quick facts

• Job location: DLF Phase 4 - Gurgaon, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 21
• Employment type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Rk Consultancy reviews applications regularly.