Customer Care Executive

Join Rk Consultancy as a Customer Care Executive in Sector 18 - Gurgaon, Delhi. 5 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹25,000/month.

In the employer’s words

You Have To Handle The Call Of Customer & Have To Solve Their Queries . Fesher & Experience Candidates Is Required. Day Shift Job .Job Location -- Udyog Vihar -Phase 4 Gurgaon. Type : Inbound, Outbound, Domestic, Sales | Languages : Hindi, English

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Hindi, English
• Someone customer-first and calm under pressure

Pay and perks

The salary for this role is ₹16,000 – ₹25,000 per month.

What you will do

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.

Job at a glance

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Work mode: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Rk Consultancy reviews applications regularly.