Customer Care Executive

Join Rk Consultancy as a Customer Care Executive in DLF Phase 4 - Gurgaon, Delhi. Freshers can apply. Salary is up to ₹22,500/month. 25 candidates will be hired for this role.

Note from the employer

You Have To Handle The Call Of Customer & Have To Solve Their Queries . Call Center Experience Candidates Is Required. Day Shift Job .Job Location -- Udyog Vihar Phase 4 Gurgaon .Salary-- 16000 To 22500 + Huge Incentive .If Intrested Pls Contact To Hr Shilpi On This Number -- 9837099201 . Type : Sales, Outbound, Inbound, Domestic | Marketing

What the job involves

As a Customer Care Executive, your work will include:

• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound, Marketing, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Inbound, Domestic
• Marketing
• A polite, customer-first attitude

Salary

You will be paid ₹16,000 – ₹22,500 per month.

Position details

• Location: DLF Phase 4 - Gurgaon, Delhi, Delhi
• Vacancies: 25
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Rk Consultancy today.