Field Collection Executive

RK Consultancy has an opening for a Field Collection Executive based in Shrirampur. The pay goes up to ₹20,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹17,000 – ₹20,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Hindi and English, Typing speed, CRM tools, Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Job details

• Location: Shrirampur
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Vacancies: 10

Apply today and take the next step in your career with RK Consultancy.