Work From Home - Senior Telecalling Officer

A new Work From Home - Senior Telecalling Officer role is open at Rk Consultancy, remote. There are 21 open positions. No experience? You can still apply. The pay goes up to ₹20,000/month.

Note from the employer

You Have To Handle Our Existing Customer & Make A Call For Renewals & Shall Make Appointment , Then You Have To Visit Customer Palace For Collect Their Documents . This Job Is 80% Work From Home & 20% Field Visit . Fresher & Experienced Both Can Apply . Bike Is Mandatory . Type : Sales, Outbound, Domestic

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Outbound and Sales
• Male Only
• Basic English
• Freshers can apply
• Work from home
• Type: Sales, Outbound, Domestic
• A customer-first, calm under pressure attitude

Salary and benefits

The salary for this role is ₹17,000 – ₹20,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: remote
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 21
• Employment type: Full time
• Work mode: Work from home

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