Work From Home - Senior Telecalling Officer

Start your next role as a Work From Home - Senior Telecalling Officer with Rk consultancy in remote. 11 candidates will be hired for this role. Salary is up to ₹20,000/month.

Note from the employer

You Have To Handle Our Existing Customer & Make A Call For Renewals & Shall Make Appointment , Then You Have To Visit Customer Palace For Collect Their Documents . This Job Is 80% Work From Home & 20% Field Visit . Fresher & Experienced Both Can Apply . Bike Is Mandatory . Type : Outbound, Domestic, Sales, Inbound

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹17,000 – ₹20,000 per month.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Male Only
• Basic English
• Freshers can apply
• Work from home
• Type: Outbound, Domestic, Sales, Inbound

Quick facts

• Job location: remote
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 11
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from home

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