Work From Home - Senior Telecalling Officer

Rk Consultancy is hiring a remote Work From Home - Senior Telecalling Officer — work from anywhere in India. 11 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹20,000/month.

Note from the employer

You Have To Handle Our Existing Customer & Make A Call For Renewals & Shall Make Appointment , Then You Have To Visit Customer Palace For Collect Their Documents . This Job Is 80% Work From Home & 20% Field Visit . Fresher & Experienced Both Can Apply . Bike Is Mandatory . Type : Sales, Outbound, Domestic, Inbound | Marketing

Compensation

Salary: ₹17,000 – ₹20,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, Inbound, Marketing, Outbound, Sales
• Male Only
• Basic English
• Freshers can apply
• Work from home
• Type: Sales, Outbound, Domestic, Inbound
• Marketing

Job details

• Work location: remote
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from home
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 11

Interested? Apply now on BetterJobs with your resume — Rk Consultancy reviews applications regularly.