Telecaller

Rlight is looking for a Telecaller to join its team in Nerul, Mumbai. The team is filling 2 vacancies. The pay goes up to ₹20,000/month.

In the employer’s words

We Are Looking For A Motivated Telesales Telecaller To Contact Potential And Existing Customers, Explain Our Products Or Services, Generate Leads, Answer Customer Queries, And Achieve Sales Targets. The Ideal Candidate Should Have Good Communication Skills, A Persuasive Attitude, Basic Computer Knowledge, And The Ability To Build Positive Customer. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Marketing | Languages : Punjabi, Marathi, Hindi, English

Your responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Marketing, Outbound, Punjabi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Marketing
• Languages: Punjabi, Marathi, Hindi, English
• A patient, customer-first attitude

Quick facts

• Work location: Nerul, Mumbai, Maharashtra
• Job type: Full time
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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