Email Support Executive

Rmc | Hr Bhakti has an opening for an Email Support Executive based in Ghansoli, Mumbai. Salary is up to ₹20,000/month. There are 30 open positions.

In the employer’s words

Handle Customer Queries Through Email & Provide Timely Resolutions. Good Communication And Basic Computer Knowledge Required. Freshers & Experienced Candidates Can Apply. Fixed Salary + Incentives. Professional Work Environment & Growth Opportunities. Type : Inbound, Outbound

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Inbound and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound

Pay and perks

The salary for this role is ₹12,000 – ₹20,000 per month.

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job details

• Job location: Ghansoli, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 30

Apply today and take the next step in your career with Rmc | Hr Bhakti.