Renewal Telecaller

Rmc | Hr Shweta is hiring a Renewal Telecaller in Bhandup West, Mumbai. The pay goes up to ₹20,000/month. There are 20 open positions.

In the employer’s words

Contact Existing Customers To Remind Them About Policy/Service Renewals, Explain Renewal Benefits, Resolve Basic Queries, And Ensure Timely Payments. Maintain Customer Records, Follow Up Regularly, And Achieve Renewal Targets Through Effective Communication And Customer Service Skills. Languages : English, Marathi, Telugu, Hindi

Compensation

Salary: ₹13,000 – ₹20,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Telugu
• Basic English
• Freshers can apply
• Languages: English, Marathi, Telugu, Hindi
• A polite, calm under pressure attitude

Job at a glance

• Work location: Bhandup West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20

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