Customer Care Associate

Rmc | Reetika Ahuja wants to bring on a Customer Care Associate for its Thane, Mumbai team. The team is filling 25 vacancies. You can earn up to ₹21,000/month. No experience? You can still apply.

Employer’s description

Customer Care And Blended Process. Type : Inbound, Domestic | Languages : English, Hindi

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi
• Someone calm under pressure and customer-first

Salary

You will be paid ₹18,000 – ₹21,000 per month.

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Vacancies: 25
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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