Cre Service

Start your next role as a Cre Service with Rohini (HR Job Alert) in Andheri East, Mumbai. The pay goes up to ₹20,000/month. The team is filling 10 vacancies.

Employer’s description

Making Service Calls To Clients Keeping Records Of Maintenance Of Clients Vehicles Co-Ordination With Clients Make Out Bound And Inbound Calls Fix Appointment Feed Back Calls Prepare Weekly, Monthly Mis Report Calling To Customer And Fixing Appointment For Service Of Vehicle Preparing Mis Excel Report Coordinate To All Departments. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Marathi, Hindi, English

Key responsibilities

In this role, you will:

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound, Marathi and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Marathi, Hindi, English
• Someone polite and customer-first

Compensation

You will be paid ₹12,000 – ₹20,000 per month.

Job details

• Work location: Andheri East, Mumbai, Maharashtra
• Work mode: On-site
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Rohini (HR Job Alert) today.