Customer Relationship Executive (Cr...

Start your next role as a Customer Relationship Executive (Cr... with Rohini Keshav Supe (HR Job Alert) in Turbhe, Mumbai. The team is filling 5 vacancies. You can earn up to ₹20,000/month.

Note from the employer

Making Service Calls To Clients Keeping Records Of Maintenance Of Clients Vehicles Co-Ordination With Clients Make Out Bound And Inbound Calls Fix Appointment Feed Back Calls Prepare Weekly, Monthly Mis Report Calling To Customer And Fixing Appointment For Service Of Vehicle Preparing Mis Excel Report Coordinate To All Departments. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Marathi, Hindi, English

What you will do

As a Customer Relationship Executive (Cr..., your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Marathi, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Marathi, Hindi, English
• Someone polite and calm under pressure

Pay and perks

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Location: Turbhe, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 5
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Rohini Keshav Supe (HR Job Alert) today.