Education Counsellor

Roshan Taneja School Of Acting wants to bring on an Education Counsellor for its Andheri West, Mumbai team. There are 4 open positions. Salary is up to ₹30,000/month.

Note from the employer

Roshan Taneja School Of Acting Is Looking For A Confident, Persuasive And Well-Spoken Counsellor To Guide Prospective Students And Parents Regarding Acting Courses, Admission Procedures, Fees And Career Opportunities In The Entertainment Industry.The Ideal Candidate Should Have Excellent Communication Skills, Strong Follow-Up Ability And A Passion For Helping Students Choose The Right Acting Course. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales, Inbound, Outbound

Salary

You will be paid ₹15,000 – ₹30,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Inbound, Marketing, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales, Inbound, Outbound
• Someone patient and polite

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.

Job details

• Job location: Andheri West, Mumbai, Maharashtra
• Work type: On-site
• Vacancies: 4
• Employment type: Full time
• Timings: 10:30 am - 7:30pm | Monday to Saturday
• Interview timings: 12:00 - 8:00pm | Monday to Sunday

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