Telecalling Executive

A new Telecalling Executive role is open at Roshni Tattoos Studio, Goregaon West, Mumbai. You can earn up to ₹25,000/month. 4 candidates will be hired for this role.

Employer’s description

We Are Looking For A Confident And Well-Spoken Tele-Calling Executive For Our Tattoo Studio.The Candidate Will Be Responsible For Handling Incoming Leads Generated Through Instagram And Whatsapp, Calling Potential Clients, Understanding Their Tattoo Requirements, And Convincing Them To Book A Consultation Or Appointment With Our Tattoo Artist. More Than 2 Years Experience Compulsory. | Marketing | Languages : Marathi, English, Hindi

Pay and perks

The salary for this role is ₹20,000 – ₹25,000 per month.

Candidate profile

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi, Marathi, Marketing
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Marketing
• Languages: Marathi, English, Hindi
• You are polite and patient

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.

Job details

• Job location: Goregaon West, Mumbai, Maharashtra
• Working hours: 11:30AM - 7 PM | Monday to Saturday
• Openings: 4
• Interview: 2:00PM- 4:00 PM | Monday to Friday
• Job type: Full time
• Work mode: On-site

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