Telecaller

Start your next role as a Telecaller with Ross Engineering solution in Ambarnath, Mumbai. Salary is up to ₹15,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Typing speed, CRM tools, Verbal communication and Complaint handling
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Position details

• Job location: Ambarnath, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Ross Engineering solution reviews applications regularly.