Service Appointment Booking

Start your next role as a Service Appointment Booking with Royal Enfield in Mira Road, Mumbai. No experience? You can still apply. The team is filling 20 vacancies. The pay goes up to ₹16,000/month.

In the employer’s words

Calling Customers Whose Vehicle Service Is Due.Asking The Customer For A Convenient Date And Time.Booking The Slot In The Service Management System.Confirming The Appointment Via Call, Sms, Or Whatsapp.

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹14,000 – ₹16,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Hindi and English, Complaint handling, CRM tools, Typing speed
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Quick facts

• Job location: Mira Road, Mumbai, Maharashtra
• Openings: 20
• Employment type: Full time
• Timings: 9:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Royal Enfield reviews applications regularly.