Customer Care Associate

Join Royal Insurance Broking (India) Pvt. Ltd. as a Customer Care Associate in Katargam, Surat. There are 10 open positions. Freshers can apply. Salary is up to ₹18,000/month.

Employer’s description

Responsible For Calling And Invite Clients By Using The Data Which Is Provided By The Marketing Team. Type : Sales | Languages : Gujarati, Hindi

What you will do

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Compensation

You will be paid ₹12,000 – ₹18,000 per month.

What we are looking for

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Gujarati, Hindi, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Gujarati, Hindi
• A calm under pressure, customer-first attitude

Quick facts

• Location: Katargam, Surat, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 10
• Employment type: Full time
• Timings: 9:00 AM - 6:00 PM | One Random Week off in a Week.

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