Telecaller

Start your next role as a Telecaller with Royal Refrigeration in Santa Inez. Salary is up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Compensation: ₹12,000 – ₹15,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with CRM tools, Active listening, Hindi and English, Verbal communication
• Basic English
• Freshers can apply
• You are calm under pressure and polite

What the job involves

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job details

• Work location: Santa Inez
• Work type: Work from office
• Openings: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Royal Refrigeration. It takes less than a minute.